Cookie Policy
Effective Date: 01/07/2026
Storage Nation (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website (https://mystoragenation.com/) and our online Client Portal. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a smoother browsing experience, and send usage data back to the website owners.
Session Cookies: These are temporary cookies that expire and are automatically deleted when you close your web browser.
Persistent Cookies: These remain on your device for a set period or until you delete them manually, helping us recognize you when you return to our Site.
2. How We Use Cookies
We use cookies for several reasons, primarily to ensure our online booking and payment tools work correctly, and to see how visitors interact with our website. The cookies we use fall into the following categories:
Essential / Strictly Necessary Cookies
These cookies are critical for the basic operation of our Site. Without them, the online booking portal and customer account features cannot function properly.
Purpose: They allow you to log securely into the Client Portal, maintain your rental session while browsing different pages, and securely process payments.
Can they be disabled? These cookies cannot be turned off in our systems because the website will not work without them.
Performance and Analytics Cookies
These cookies collect anonymous information about how visitors use our Site.
Purpose: They help us understand which pages are the most popular, how people navigate between pages (such as clicking from the Texas or Illinois location pages into the booking system), and if visitors encounter any error messages.
Data Collected: This information is aggregated and entirely anonymous (it does not identify you personally). We use this data strictly to improve our website’s performance and usability.
Functionality Cookies
These cookies allow our website to remember choices you make to provide a more personalized experience.
Purpose: They might remember your preferences, such as your preferred storage location, so you don’t have to re-enter it every time you visit.
3. Third-Party Cookies
When you use our website, you may encounter cookies served by third parties. For example:
Storage Management Software: Our secure Client Portal and online booking engine are powered by a third-party self-storage management provider. They place necessary session cookies to handle your unit reservations and account management securely.
Analytics Tools: We may use third-party analytics services (such as Google Analytics) to help us analyze web traffic and user behavior.
We do not control these third-party cookies, and we recommend checking the respective privacy or cookie policies of those specific providers for more information.
4. How to Manage and Control Cookies
You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.
To manage your cookie preferences through your browser, look for the “Options,” “Settings,” or “Preferences” menu in your respective browser:
Please Note: If you choose to disable or block cookies entirely, you will still be able to browse our general website informational pages, but you may not be able to log into the Client Portal, use the live booking engine, or complete storage unit reservations online.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
6. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
Storage Nation
Illinois Locations (Canton): +1 (309) 220-8080
Texas Location (Wallis): +1 (979) 557-2218
Website Contact: https://mystoragenation.com/